"Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality. more Inspirational quotes"
"Leadership is not magnetic personality--that can just as well be a glib tongue. It is not 'making friends and influencing people more Inspirational quotes"
"Management means, in the last analysis, the substitution of thought for brawn and muscle, of knowledge for folkways and supersti more Inspirational quotes"
"I promise to keep on living as though I expected to live forever. Nobody grows old by merely living a number of years. People gr more Inspirational quotes"
"Build me a son, O Lord, who will be strong enough to know when he is weak, and brave enough to face himself when he is afraid, o more Inspirational quotes"
